As instability and uncertainty continues across the global financial services market, providers are under increasing pressure to make their businesses perform better with reduced enterprise risk and vastly improved compliance and governance frameworks.
Increased customer focus means bringing together multiple applications to feed a true single enterprise view of the customer and also removing both business and system silos. Delivering cost savings across existing transactions and processes has become key, as well as greater return on investment. All this must be achieved with growing external pressures such as fraud and market volatility as well as growing volumes of enterprise data and complex business processes spanning the front to back office environment.
The Lavastorm Analytics Platform is designed to provide maximum business-centric visibility across transaction heavy business processes, where multiple systems are working across business environments. The Lavastorm Analytics Engine provides a visual ‘work bench‘ environment to drive deep analytics discovery and put the analytic control in the hands of the business user, enabling rapid identification of issues or discrepancies across business processes, exactly where the issues are occurring, and providing persistent controls to enable on-going analysis and monitoring. The adaptive nature of the platform means that we can provide comprehensive solutions for fraud management, risk and compliance auditing, customer experience management and revenue and payments assurance.