Analytics for the Agile Business

tw telecom uses the Lavastorm Analytics Engine to optimize their service delivery and eliminate customer billing issues.

Mobistar reduced their Fraud Risk Profile with real-time analytics and collaboration.

Magellan Diagnostics used analytics to fix blind-spots caused by multi-tier distribution resulting in greater business insights, higher user satisfaction, and increased marketing effectiveness.

PwC uses Lavastorm to dig deeper, broader, and smarter.

Allstream improved their data quality management and sales performance with the Lavastorm Analytic Engine.

Gogo automates critical processes such as customer experience management (CEM) and revenue assurance to fuel growth and innovation.

I go out and I pull as large an amount of data as I need, and I take that data and start moving it around and twisting it, doing filters, doing sorts, doing all types of operations that you can do really easily with the Lavastorm Analytics Engine.

Tom Tannehill Business Analyst CenturyLink

I have totally changed the way I tackle problems. I have just found so many uses for Lavastorm and every day I keep thinking “hey, I bet I can solve this problem too!

Analyst Magellan Diagnostics

With certain queries, we’re able to run specialized analyses in real time to detect and prevent the latest fraud threats. We can run matches of suspected fraudsters against older fraud cases to narrow down the list of suspects.

Stéphane Dose Fraud Expert Mobistar

Because Lavastorm’s software is so flexible, we can innovate new fraud prevention methods on our own.

Fabrice Deneft Fraud Operation Manager Mobistar

I was very skeptical when we first were looking to change our existing SQL processes to adopt Lavastorm. But now, it has allowed us the ability to combine data from multiple sources with complex business logic and has become a significant win -- I'd be hard-pressed to run our audits without it!

Bill Whitmore Analyst Clearwire

...with this, we can take the necessary actions to ensure each subscriber has the best experiences possible - the first time, every time.

Atilla Tinic Vice President of IT tw telecom

Using LAE, Gogo has developed a Financial Systems Integration platform, which pulls in data from our product catalog, sales transaction systems, payment processors and banks. This data is filtered, correlated, aggregated and directly posted into the ERP saving Gogo countless hours of manual processing.

Michael Clemons Revenue Assurance and Financial Systems Gogo

Sometimes it’s really painful to re-arrange queries in a database, and can take lots of rework as issues arise. With Lavastorm, we basically drag lines and drop nodes where we need them – it was honestly like love at first sight.

Troy Mayers Sales Analytics Manager Allstream

The Lavastorm Analytics Platform allows us to raise alarms for potential threats and broadcast them across other lines of the business that might be vulnerable to similar threat patterns… By staying abreast of fraud threats in this manner, we can protect our subscribers and the bottom line.

Son Nguyen Fraud & Revenue Assurance Manager Mobistar